This Privacy Policy provides information on how we collect and process your personal data.
Referred to as ‘we’, ‘us’, or ‘our’ throughout this Privacy Policy, we are the primary data controller for the purposes of this website. Our registered office is located at No. 6, East Second Street, Gedi Xinnan Road, Nancheng Street, Dongguan City, Guangdong Province, China.
It is important that you read this Privacy Policy in conjunction with any other privacy notices or fair processing notices we provide at specific times when we are collecting or processing personal data about you, so that you fully understand how and why we use your data. This Privacy Policy supplements other notices and is not intended to override them.
We may update this Privacy Policy at any time by posting the amended terms. All updated terms automatically take effect 30 days after posting. We will notify you of any material changes to this Privacy Policy and their reasons via email.
We respect your privacy rights and recognize the importance of protecting the information we collect about you. This policy explains how we collect, store, and use the personal information you provide.
If you are under 18, please inform a parent or guardian about this Privacy Policy and obtain their consent before registering, subscribing, or placing an order with us.
What Personal Data Do We Collect from You and How?
We collect and process only the data necessary to provide our services to you. The data we collect includes:
We process the personal data required to complete and dispatch your purchase, including your name, billing address, delivery address, payment details, mobile number, telephone number, and email address. Your email address is collected to send you confirmation of your order; your telephone number is collected so we can contact you if there are any issues with your order.
We also collect your email address when you sign up for our free or discounted trial subscription.
If you register for an account, we collect your name, email address, password, country, and IP address.
When you contact our Customer Service team, we may collect additional data to help resolve queries related to your order, delivery, payments, or any other concerns.
We collect and process data about your browsing activities on our website, including pages visited and how you interact with them. If you are a registered user, we collect browsing data related to your access to restricted areas of the site.
If you are a customer or have given us your consent, we may also collect and process your personal data for marketing activities.
If you provide us with someone else's data (e.g., purchasing a gift or product for a friend), we collect and process the necessary personal data to complete the transaction, such as the name, delivery address, and contact details for your friend. If you receive an item as a gift, we will process your data solely to fulfill the gift request and meet our contractual obligations.
When you call our Customer Service team, your call may be recorded for training and fraud prevention purposes.
What About Cookies? What Are Cookies?
We use cookies to collect information about your use of our online services. Cookies are small files sent by us to your device, which can be accessed when you visit our site again in the future. Cookies help us remember you and other information about your visits, improving your browsing experience. Most major websites use cookies.
How Will Your Personal Data Be Used?
Whenever you provide personal information to us, we will use it in accordance with applicable privacy laws and for the purposes described in this policy, on the data entry forms you complete, and in any relevant terms and conditions.
The primary use of your personal information is to provide the products, services, or information you request and to offer a personalized shopping experience. We may use your data for several purposes, including:
- Accounting, billing, reporting, and auditing;
- Credit checking or screening;
- Authentication and identity checks;
- Payment verification and screening;
- Debt collection;
- Safety, security, health, training, and legal purposes;
- Data matching, statistical analysis, and marketing;
- Advertising and marketing for us, our group, and third parties;
- Developing, testing, and maintaining systems;
- Customer surveys and support;
- Where required by law or in connection with legal proceedings;
Saved payment card details will only be shared with our payment partner and will not be shared with any other third parties. These details are used solely to process your order.
We may also use your personal information to send you marketing updates, as explained in the following section if you subscribe to us.
Tracking how our services are used: We collect and use data about visitors to our online services, analyzing it to understand usage patterns and improve our services. We may also provide anonymous statistics to reputable organizations, but we will not share personally identifiable information.
Testimonials: If you provide feedback, we may use it to improve our services and may publish it online or offline. We will ask for your permission before publishing any feedback.
Who Will We Share Your Personal Information With?
We may share your information with other companies within our group, who may use it for their own business purposes, such as financial reporting, marketing, research, and product development. We may also share your data with third-party service providers for the fulfillment of orders, processing payments, or for marketing purposes.
We may disclose your data to third-party business partners or regulatory bodies, including credit reference agencies, fraud prevention agencies, and government enforcement agencies when required.
We may also share data for research, analysis, and marketing purposes, but this data will not include personally identifiable information.
Where Do We Process Your Personal Information?
The information we collect may be transferred and stored outside the European Economic Area (EEA). We ensure appropriate measures are in place to protect your data and your rights when this occurs.
Marketing Opt-in and Opt-out Provision
We offer you the option to receive marketing updates. You can choose to opt out of these updates at any time, and we will provide you with the option to unsubscribe from all communications.
Safeguarding Your Personal Information
We take reasonable measures to safeguard your personal data, including using encryption methods such as Secure Socket Layer (SSL) technology to protect your information when making payments or accessing your account information.
Why Do We Link to Other Websites?
Our website may contain links to other websites, such as PayPal or Stripe. These websites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or privacy practices of other websites.
Complaints
We may update this privacy policy from time to time, so please check it periodically to stay informed about how your personal data is protected.
Contact
Email: moyo@poleejek.com
